If your satisfaction with your bank has gone down lately, you may be in the majority. The latest J.D. Power customer satisfaction study of U.S. banks shows consumer trust in retail banks has declined ...

Customer satisfaction with gas utilities dropped significantly in 2024, according to the J.D. Power 2024 Gas Utility Residential Customer Satisfaction Study. Overall satisfaction fell 11 points to 729 ...

Mercedes-Benz and Tesla rank highest for customer satisfaction in the luxury car segment. Toyota and Subaru are tied for first place in the mass-market segment. EVs rank below hybrids and gas cars ...

Chic-fil-A is proving im-peck-able in customer satisfaction yet again. The chicken sandwich stalwart, along with Dutch Bros, leads quick-service restaurants in drive-thru customer satisfaction, a ...

A recent study analyzed customers’ experience with major restaurant chains in the U.S. How do your favorites stack up? Getty/iStock Customer satisfaction with restaurants has increased overall, though ...

Company also ranks highest in seven of eight dimensions measured including trust, information provided, and cost The U.S. Water Utility Residential Customer Satisfaction Study, now in its ninth year, ...

LAS VEGAS, Dec. 12, 2024 /PRNewswire/ -- For the fifth consecutive year, Southwest Gas Corporation ("Southwest Gas" or "Company"), delivered award-winning customer satisfaction for Residential Natural ...

TROY, Mich.--(BUSINESS WIRE)--A combination of improved business outlooks, stabilizing rates and improved communications have helped business customer satisfaction with electric utilities ...

Overall customer satisfaction with individual life insurance providers remains steady this year, but that apparent stability masks significant year-over-year swings in customer experience across ...