Utilities facing unprecedented modernization challenges will now benefit from SSP Innovations’ exclusive focus on GIS consulting, implementation, data management, and managed services. The company ...
TROY, Mich.: 24 July 2024 — Do customers like doing business with their local gas and electric utilities, or merely tolerate them? Increasingly, the answer to that question determines how well ...
U.S. utilities are under increasing pressure from customers due to higher bills, frequent outages, and rising demand for ...
TROY, Mich.: 15 Oct. 2025 —Overall satisfaction among gas utility business customers averages 645 (on a 1,000-point scale), according to the J.D. Power 2025 U.S. Gas Utility Business Customer ...
Utilities are doing all they can to accommodate large load customers like AI data centers, but some worry those efforts come at a cost to other customers. On this episode of the Factor This podcast, ...
WILLIAMSVILLE, N.Y., Oct. 21, 2025 (GLOBE NEWSWIRE) -- National Fuel Gas Company (NFG) today announced it has entered into a definitive agreement with CenterPoint Energy Resources Corp. (“CERC”), a ...
Over 50% of utility workers are aged 45 or older, with many nearing retirement within the next decade, risking loss of critical institutional knowledge. Utilities are implementing mentorship programs, ...
Forbes contributors publish independent expert analyses and insights. Ken Silverstein covers global energy and climate issues. Duke Energy didn’t turn to artificial intelligence to chase the latest ...
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