Patients satisfied with hospital billing processes are five times more likely to recommend the hospital to a friend, according to a study by cash flow management company Connance released yesterday.

As much as hospital executives would like to bill their patients quickly, healthcare’s billing processes are complicated and ...

Revenue cycle leaders say helping patients navigate the billing process is essential in creating a positive patient financial experience. How patients are billed plays a large role in the overall ...

The Biden administration has proposed a new rule refining several aspects of the healthcare services billing process in response to criticisms levied from all sides of the industry. Unveiled Friday ...

Auditing your billing process is essential to making sure your staff is performing well and your finances are in order. Daria Semanyshyn of Advanced Medical Practice Management discusses three ...

The 43-day shutdown of the U.S. government in October and November 2025 complicated lots of things for lots of people, and ...

With the rise in high-deductible health plans, patients are shouldering a greater portion of the cost of their medical care. As payment responsibility falls increasingly to the patient, it’s vital for ...

A survey of privately and publicly insured individuals highlights the need to improve the healthcare financial journey. Many patients are at their wits' end when trying to correct a billing error—an ...

Only 21 percent of patients engaged with the business office after discharge are completely satisfied with the hospital billing process, according to Connance’s 2011 Consumer Impact Study. The survey ...