Business process outsourcing (BPO) transactions are on the rise, with bullish forecasts from industry analysts including a projected revenue annual growth rate (CAGR 2023–2027) for the global BPO ...
If you are a BPO professional and have had a sneaking suspicion in the past five to 10 years that contracts are getting more complex, it’s more than a hunch. For reasons including the growing ...
Jerry Rao is clearly enjoying his ride on the crest of the outsourcing wave that has rolled over many industrialized nations. The chief executive officer of IT and BPO (business process outsourcing) ...
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