Apple has finally put the Genius Bar online -- kind of, sort of, anyway. In select countries (not America), the company now offers online support for customers, so they don't have to go into an Apple ...

Apple is rumored to be working on an AI-powered update for the Apple Support app Code hints at a 'Support Assistant' that will help users troubleshoot Apple products I used to work at the Genius Bar ...

Apple Computer next week will launch a major update to the Genius Bar reservation system used by customers wishing to schedule an appointment for technical support or service at its many retail stores ...

This is Cult of Mac’s exclusive column written by an actual Apple retail store genius. Our genius must remain anonymous, but other than “Who are you, anyway?” ask anything you want about what goes on ...

Apple today shared photos of its upcoming store at MixC Hefei in China. The store features a combined Genius Bar and Apple Pickup station, so customers can receive support and collect their online ...

Apple has previewed its third retail location in India, Apple Hebbal. The new store is located at Phoenix Mall of Asia in Bengaluru. Apple Hebbal spans approximately 8,000 square feet and is staffed ...