Amazon will pay $309 million to settle a class action lawsuit filed in 2023 that accused The Everything Store of wrongly ...

It combines direct customer refunds, additional compensation, and operational commitments aimed at reforming how Amazon ...

Amazon has agreed to pay an additional $309.5 million to consumers as part of a wide-ranging settlement over claims that customers were not properly refunded for returned products. The deal pushes the ...

Over the years, Amazon has become well known for its simple and easy return policy, allowing for smooth, hassle-free returns and quick refunds within 30 days of delivery. As the holiday season ...

Some shoppers now see a USPS doorstep-pickup as an Amazon return option—schedule a free pickup, print a label, box it, and USPS grabs it Amazon’s label-free, box-free drop-offs (Whole Foods, UPS Store ...

Amazon recently began offering doorstep pickup from the U.S. Postal Service for select customer returns, a spokesperson for the e-commerce giant said in an emailed statement to Supply Chain Dive. The ...

Amazon has begun issuing substantial refunds to customers for returns dating back to 2018, marking an unprecedented acknowledgment of systemic processing delays within the world’s largest online ...

Amazon is handling a rapidly growing number of returns that are causing a massive problem for the e-commerce giant and the planet. A National Retail Federation survey found a record $761 billion of ...

You'll soon be able to return your Amazon packages to any Kohl's store. The returns program will launch nationwide in July, the discount retailer announced on Tuesday. Eligible items are accepted ...