Amazon.com Inc. has reached a settlement, which plaintiffs counsel estimates to total $1 billion, in consumer fraud class ...
Every time a box goes back across the counter with an Amazon return label, it drops into a sprawling, largely invisible system that decides whether that item will be resold, donated, dismantled, or ...
Retailers lose $76.5 billion annually to return fraud as nearly 10% of U.S. retail returns involve fraudulent activity, with ...
“Free returns” aren’t always free anymore: lots of retailers now deduct mail-in return fees, so your best move is in-store returns Fraud detection is getting smarter: retailers are using AI + image ...
Return fraud and counterfeit goods surged in 2025, costing retailers billions. From wardrobing to fake products on ...
Amazon is facing renewed questions over its marketplace safeguards after a cluster of high-value graphics card orders went wrong, leaving some buyers unexpectedly enriched while others were left short ...