There's bad customer service — and even worse bogus customer service where anyone can easily be taken by a scammer with a quirky accent who demands a credit card on the spot when you call a fake ...

Read on to find out how this Amazon scam works and how you can spot, avoid and report it. The caller will most likely know ...

KNOXVILLE, Tenn. (WATE) — A complicated new scam cost a Knoxville woman her life savings. Colleen depends on Amazon to do most of her shopping. When she received two identical $74 charges on her ...

Amazon has warned that scammers are monitoring customer complaints in social media posts and comments. Crooks then reach out to you. AARP is seeing an uptick in complaints from consumers who have been ...

LOUISVILLE, Ky. (WDRB) -- Reaching customer service agents can be tough since many companies don't even list phone numbers anymore. Now, Amazon has released a warning about a new surge in fake ...

Amazon online shoppers have been warned to remain vigilant when answering phone calls from 'customer service representatives'. Whilst it might seem like they have your best interest at heart, it could ...

CINCINNATI — Reaching customer service can be a challenge as many companies no longer list phone numbers. Now, Amazon has issued a warning about a significant increase in fake customer service lines.