Volunteer paramedic Emily Hilton was assessing a man who had fallen on a busy road when he sexually assaulted her.

The Metropolitan Police is falling short on its aim of answering 90% of emergency calls within 10 seconds, a government watchdog has found. The Met's mid-year review indicated 78% of calls were ...

A 999 call handler has revealed the emotional reality of working in emergency services - and it has made people stop and think about how they use the essential lifeline ...