Emergency call handler shares 1 heartbreaking conversation they hate to receive

A 999 call handler has revealed the emotional reality of working in emergency services - and it has made people stop and ...
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Questions over how river death 999 call was handled

Questions about 999 call handler training to locate serious incidents more quickly have been raised by the family of a 13-year-old boy who died while swimming in a river, an inquest has heard. Kane ...