The call came in just before midnight: a young man’s voice, somewhat rattled, telling a 911 operator he’d just seen a man streaked with blood on the side of a country road, staring back blankly in the ...

HOUSTON -- A former 911 operator is accused of hanging up on emergency calls. Crenshanda Williams used to as a Houston Emergency Center 911 operator. Court records show the 43-year-old was charged ...

Ricardo Martinez II spent more than a decade as a 911 dispatcher, handling thousands of emergencies as US 911 centers face a ...

When you dial 911, every word you say matters. The line is designed to connect you with help in life-threatening situations, yet a staggering amount of calls aren't emergencies at all. In some cities, ...

FIRST ON FOX: Months before a dentist and his wife in Ohio were found shot to death in their own home, a woman called 911 from the same address to report what the dispatcher described as a "domestic ...

ST. JOHNS COUNTY, Fla. – A 911 call released by the St. Johns County Sheriff’s Office on Wednesday details the scary events leading up to deputies fatally shooting an armed man on US-1. RELATED: Video ...

This story, headlined "911 operators confront grim task, ghastly calls," was originally published Sept. 19, 2005. It is being republished for the 20th anniversary of Hurricane Katrina as part of The ...

BROWARD COUNTY, Florida -- A 911 dispatcher in Florida is being disciplined for failing to answer the phone. People tried calling in a medical emergency, but the phone just rang and rang and rang. So ...

Latisha called 911 and whispered into the phone to talk to the dispatcher while trying going unnoticed by the active shooter. “She was yelling at me, saying, ‘Why are you whispering? You don’t have to ...