BAKER COUNTY, Fla. — After an Ask Anthony investigation exposed a critical failure in emergency response, the Baker County Sheriff’s Office confirms that all 911 dispatchers will be trained to give ...

Roughly half of Kansas county 911 dispatchers are not trained in CPR and are able to instruct those in need over the phone.

A recent internal study concluded that Los Angeles Fire Department dispatchers waste valuable time asking pre-written questions before they start guiding 911 callers about providing life-saving CPR.

BAKER COUNTY, Fla. — When Cheryl Collins found her 28-year-old daughter Emily unresponsive on the bathroom floor, she did what any parent would do. She called 911, desperate for help. But the help she ...

Skiatook 911 dispatcher Ashley Williams is recognized for her life-saving response after guiding a mother through CPR over the phone. The baby survived, and Williams met the grateful family for the ...